We value your time and we know that sometimes life happens and you are unable to attend your workout. In order to accommodate that, there is a 12 hour cancellation policy.
You may cancel online or call us during open hours 12 hours prior to your ride to cancel or to reschedule. If you cancel within 12 hours you will be charged for the ride.
If you have a monthly unlimited package and no show for your ride, you will be charged a $10 no show fee.
Please respect that if you no show, you have taken away the opportunity for someone else to ride with us.